Your guide to frequently asked questions.

Got questions? We have answers! Find answers to the most frequently asked questions about our jewelry, customer service, and policies. If you can't find the answer you're looking for, feel free to contact us.

What materials are used in your jewelry?

We use exclusively high quality stainless steel for our jewelry, guaranteeing durability and resistance to corrosion.

How do I care for my jewelry?

Stainless steel is durable and easy to maintain. To keep your jewelry looking its best, clean it with a soft cloth and avoid prolonged contact with salt water or harsh chemicals.

Do you ship internationally?

Yes, we offer international shipping. Shipping costs and times vary depending on your location. All information will be provided at the time of ordering.

Can I return or exchange an item?

We accept returns and exchanges within 14 days of receiving your order. Items must be returned in their original condition, unworn and with all original packaging. Please see our Terms and Conditions for more details.

Do you offer any discounts or promotions?

Yes, we regularly offer promotions and special offers. To make sure you don't miss anything, subscribe to our newsletter or follow us on our social networks.

How do I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package online.

How can I contact you?

You can contact us via our contact page on the website. We aim to respond to all requests within 48 hours.

How do I know if an item is in stock?

In-stock items are indicated as available on our website. If a product is out of stock, it will be marked as such.

What are the delivery costs?

Shipping costs vary depending on your location and the shipping method you choose. Exact costs will be displayed at checkout when completing your order.

Do you accept custom orders?

Currently, we do not offer customization services. However, we invite you to regularly visit our site to discover our new collections and limited editions.

What payment methods are accepted?

We accept credit card, PayPal and other secure payment methods. You can select your preferred payment option at checkout.

Can I change or cancel my order after I place it?

Once an order is placed, it is usually processed quickly. If you need to make changes or cancel your order, please contact us immediately so we can try to accommodate your request before the order is shipped.

Where are you located? Can I visit your store?

We are primarily an online store, which allows us to offer you quality jewelry at competitive prices. We do not have a physical store, but you can contact us for any questions or assistance.